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| Job Location | Liverpool |
| Education | Not Mentioned |
| Salary | 55,000 - 65,000 per annum |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent, full-time |
IT Service Delivery Manager - Liverpool / Home working - £65,000Company:The company are a leading and award-winning international commercial law firm with offices in Liverpool, Manchester, London, Leeds as well sites overseas. With more than 840 people including 175 partners and legal directors, the firm delivers advice and strategicguidance spanning the full legal spectrum,The client can offer working from home however there will be an expectation to be in the office once or twice a week and as project work demands you to be. This client are continually improving the way services are delivered. This also applies to IT servicesthat are delivered to our business users to enable them to provide excellent service commensurate with a leading law firm.The PositionThis is a great opportunity to use your experience to help define and deliver a best in class IT service within a regulated industry where an always on service is paramount for a highly successful global law firm. The work is varied, and it brings an excellentopportunity to strategically influence the direction of IT within the business.You will have responsibility for delivering best practice, ITIL and Security/Compliance aligned processes, along with direct staff management responsibility for the Service Management and Service Desk Teams.Required experience* Most critically, an enthusiasm for, and a demonstrable history of, providing excellent IT support services.* Excellent communication / Interpersonal skills at all levels* Experience of managing IT service delivery within an ITIL aligned environment.* Experience of relevant industry standards, including ISO20000/-1, ISO27001, Cyber Essentials Plus.* Experience of managing, supporting, and developing diverse teams.* Experience of writing and transitioning new processes and procedures.Should this be of interest please reply with your latest CV letting me know a good time to call.IT Service Delivery Manager - Liverpool / Home working - £65,000Spring acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Spring Group UK is an Equal Opportunities Employer.By applying for this role your details will be submitted to Spring. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.