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Job Location | Liverpool |
Education | Not Mentioned |
Salary | £17,000 - £22,000 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent, full-time |
IT Helpdesk / Service Desk Analyst (remote) - Liverpool - £17,000 - 22,000Leading professional services company is actively recruiting for an experienced IT Helpdesk /Service Desk Analyst to provide 1st line support to users of the Workday ERP system.The role involves remote support for employees through telephone, email and instant messaging, as well as managing requests through ServiceNow platform.Working on the IT Service Desk, the Helpdesk Analyst will help to record and resolve support incidents/service requests when received and escalate issues to appropriate teams.Responsibilities for the position of IT Helpdesk / Service Desk Analyst
Keyskills :
ERP Helpdesk Service Desk 1st Line Wkday