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IT Event ITIL Manager

Job LocationLiverpool
EducationNot Mentioned
SalarySalary not specified
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeContract , full-time

Job Description

We are looking for an ITIL Event Manager to work within the public sector.Location: Hybrid working- York, Leeds or LiverpoolAbout the role: You will be responsible for managing the lifecycle of an Event from detection, through formal investigation and resolution/remediation. Essential Skills: The ideal candidates will hold Active SC clearance and have a proven Event Management background, with the following skills/ experience:

  • Experience in NOC - Network Operating Centre and network monitoring ideally working on PRTG Monitoring system.
  • Experience of managing ITIL events
  • Level 3 Service Management framework qualification
  • Experience with Incident and Problem management processes
  • Knowledge of PRTG, Service Now and Splunk (Desirable)

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