IT Business Change Manager

Job Description

Job Role : IT Business Change ManagerSalary : 60 - 85kLocation : Central LondonHybrid workingI have a exciting opportunity for an Business change manager.Role purpose:Play a key role in the implementation and embedding of organisational change aspects of IT projects and change initiatives by increasing employee adoption and usage. This person will focus on the people side of change, including changes to business processes,systems and technology.Role and responsibilities : Oversee the development and delivery of change impact assessments, readiness assessments, evaluating results and presenting findings in a logical and easy to understand manner. Act as a key point of contact for users and stakeholders globally within the context of business change. Build strong relationships with senior leaders and empower them in their role of supporting the acceptance and adoption of change into the Practice Groups and Support Functions Undertake stakeholder assessments to provide visibility and buy-in of the change. Work alongside IT Business Relationship Managers to engage project sponsors and stakeholders to facilitate successful implementation of business change. Equip this group with business change management practices to enhance their position as Change Agentsto the Practice Groups and Support Functions. Establish and coordinate engagement with the change network across the Practice Groups and Support Functions. Equipping this group with know-how and empowering them through additional support and training. Establish and coordinate business engagement with user and working groups, feeding updates into the Board, the Operational Leadership Team and COOs. Establish and manage feedback and knowledge mechanisms, collating feedback from front-line users. Involves feeding messages back into product design, communications and training. Develop and deliver product review sessions with a view to seeking product owner sign-off. Create and execute a strategic and operational global communications plan. Act as communications liaison to regions, following creation of centralised communication materials. Execute rollout communications and campaign. Work closely with Global IT Teams to ensure the coordinated delivery of change activities across jurisdictions. Define and monitor business readiness including setting go/no go criteria and agreeing levels of acceptance. Activities for ensuring business readiness include running drop-in sessions for users, executive briefing sessions, and on-going stakeholder engagement.Ensure continued buy-in and readiness for change. Work with the IT Programme and Project teams to advise on how to integrate business change management activities into the overall project plan. Work alongside the Training team to ensure business change and training activities are coordinated. Support the business in establishing changes to existing operational processes, procedures and organisational structure, understanding and publicising the impact of the proposed solution.Key requirements : Demonstrates a good understanding and has experience applying the Prosci ADKAR Model Experience in applying change management knowledge to deliver change activities, preferably within a professional services environment. Experience in supporting the delivery of complex and technical programmes, which have critical importance to organisation objectives. Ability to influence others and work towards a common goal Flexible and adaptable Builds a sense of team spirit, encouraging shared ownership of objectives, deliverables, issues and solutions Excellent verbal and written communication skills, including facilitation and presentation skills. Confidence with senior stakeholders and excellent stakeholder management skills. Creative skills in delivery and written communications. Resilience and ability to remain calm in a fast paced, ambiguous and changing environment. Ability to deliver quickly to a high standard. Client focusedIf you are interested apply below or email me with your CV on You wont want to miss.Kind regards