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| Job Location | Liverpool |
| Education | Not Mentioned |
| Salary | £29,246 per annum |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent, full-time |
Hours: 35 hours per weekSalary: Plus £846 annual car allowanceWhat will your role beAs a member of the Income Enforcement Team you’ll play a key role in the delivery of a comprehensive, professional and customer-focused income collection service direct to current and former SLH customers. You will ensure customer accounts are well managed; engaging with customers to ensure understanding of their responsibilities to pay their rent on time and regularly, helping them make informed choices and signposting where further support is required. You will build effective relationships with colleagues and external partners, and look at how we can collaborate with others to help customers remain in their home wherever possible, you will represent the organisation escalating cases through to court attendance where this might not be possible.What skills and experience will you haveThe successful candidate will have a good standard of secondary education (including English and Maths GCSE) and hold a CIH Level 3 in Housing Practice. You will have proven experience of relevant enforcement options and their application within a social housing setting. This role is an excellent opportunity for a great team player with outstanding communication and interpersonal skills who wants to make a real difference to South Liverpool.Why join usYou’ll love being part of a fun, professional and innovative organisation that has been highly ranked as one of the UK’s Great Places to Work and is recognised as a Centre of Excellence in Wellbeing. You’ll work with colleagues who feel happy, motivated and passionate about what they do as well as working for an organisation who will support and inspire you to do your very best.For further details, please review theJob Description and Person Specification on our website.The benefits you will receiveWe’ll look after you with a fantastic holiday entitlement, a competitive salary, flexible working and even an extra day off to celebrate your birthday!How do you applyPlease submit your CV and supporting statement our emailWe will shortlist from the information provided so it is essential that you outline your suitability for the post as detailed in the job description and person specification. Don’t forget that the closing date is the 11th March 2020!South Liverpool Homes are Disability Confident Committed employers. If you are applying under this scheme, please provide details of this in your supporting statement.If you are a relative or close connection of any Board Members or employees of South Liverpool Homes, please declare this as part of your application. Required skills