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GIS Technician Support Analyst

Job LocationLiverpool
EducationNot Mentioned
Salary£22,000 - £26,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Title: GIS Technical Support AnalystLocation: Hybrid Working, 2 days per week in LiverpoolThe role requires drive, energy, and technical ability to deliver first-class technical sales support and customer service, product training (online and onsite) and problem-resolution skills. All product training will be provided both internally and viasupplier training courses, however, it is expected that the successful candidate will have experience with some of solutions and services already. The role is well suited to recent graduates in geomatics-related disciplines.Key Responsibilities:

  • · Provide support to the Technical Sales team including site demonstrations and training where necessary
  • · Provide online support and training on GIS products and solutions to clients
  • · Troubleshoot and resolve software & hardware issues
  • · Onboarding and configuration of GNSS hardware solutions to clients
  • · Attendance at regional events and industry tradeshows
Requirements Essential
  • · 1-2 Years experience in the GIS industry
  • · Degree in GIS, Geomatics or a similar discipline
  • · Experience in the use of ArcGIS Pro, Desktop
  • · Full Driving licence
  • · Previous experience in providing training and technical support in a technical discipline

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