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| Job Location | Liverpool |
| Education | Not Mentioned |
| Salary | Competitive salary |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent , full-time |
This is a full time role, working 35 hours over 5 days. Monday to Sunday shift patterns between the hours of 0700 and 2300.As a Barclays Fraud Analyst, you will be responsible for investigating fraud for the purpose of reducing losses and increasing preventions, using a variety of detection systems. You will be responsible for acting as the final escalation point for ID verificationfails and escalations for the whole Barclaycard estate. This is an important role for our bank for investigating suspicious activities. You will be a go-to person for guidance on fraud knowledge for the team. Barclays is one of the worlds largest and most respected financial institutions, with 329 years of success, quality and innovation behind us. We offer careers that provide endless opportunity - helping millions of individuals and businesses thrive, and creatingfinancial and digital solutions that the world now takes for granted.This opportunity is location flexible. We will consider requests for locating the role at an alternative Barclays key UK office from that advertised.What will you be doing Working on your own initiative and investigating suspicious activity to reduce fraud losses for our bank Analysing and interpreting data from various sources You will be responsible for solving problems and dealing with contentious issues whilst maintaining excellent customer service at all times Dealing with and resolving all internal customer queries You will handle service inbound / outbound calls to obtain information to support decisions on customer fraud case queriesWhat were looking for: You will demonstrate strong accuracy and attention to detail in all aspects of the role Experience in customer or financial services would be an advantage Computer literacy Excellent telephony skillsSkills that will help you in the role: Strong communication and influencing skills Pro-active problem solving and decision making abilities with a focus on delivering high quality A collaborative approach to handling issues A performance drive - uses initiative in seeking resolution to complaintsWhere will you be workingOur Wavertree Park site has recently been renovated into a modern contact centre, offering a warm and friendly environment. You will have access to our on-site staff canteen. Our Wavertree Park train station is within walking distance from the site and thereare bus links into the Technology Park.