Naukrijobs UK
Register
London Jobs
Manchester Jobs
Liverpool Jobs
Nottingham Jobs
Birmingham Jobs
Cambridge Jobs
Glasgow Jobs
Bristol Jobs
Wales Jobs
Oil & Gas Jobs
Banking Jobs
Construction Jobs
Top Management Jobs
IT - Software Jobs
Medical Healthcare Jobs
Purchase / Logistics Jobs
Sales
Ajax Jobs
Designing Jobs
ASP .NET Jobs
Java Jobs
MySQL Jobs
Sap hr Jobs
Software Testing Jobs
Html Jobs
IT Jobs
Logistics Jobs
Customer Service Jobs
Airport Jobs
Banking Jobs
Driver Jobs
Part Time Jobs
Civil Engineering Jobs
Accountant Jobs
Safety Officer Jobs
Nursing Jobs
Civil Engineering Jobs
Hospitality Jobs
Part Time Jobs
Security Jobs
Finance Jobs
Marketing Jobs
Shipping Jobs
Real Estate Jobs
Telecom Jobs

FNOL Team Leader

red recruitment
Job LocationLiverpool
EducationNot Mentioned
Salary£27,000 - £33,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time or part-time

Job Description

Red Recruitment is recruiting an FNOL Team Leader to join our client, a specialist insurance provider who has over 40 years experience helping people secure motor insurance across the UK. This position will require you to be responsible for the performancemanagement of your team. You will identify trends and development areas and be able to drive performance through mentoring and coaching. The salary for this position is £27,000 - £33,000 per annum.Salary and Benefits of an FNOL Team Leader:

  • Salary: £27,000 - £33,000 per annum plus bonus potential
  • Hours: Monday - Friday, hours between 11:30am - 8pm and 1 in 4 weekends from 9am - 5pm including 2 days in lieu
  • ContractType: Permanent
  • Location: Liverpool / Remote working is available, but you must be within reasonable distance to be able to commute to the Liverpool City Centre office when needed
  • 31 days annual leave (including bank holidays)
  • Additional Buy & Sell Holidays
  • Company Sick Pay Scheme
  • Company Paid Maternity & Paternity Leave
  • Enhanced Company Pension Scheme
  • Perk Box Online & High Street vouchers and discounts
  • £250 bonus for every new colleague you recommend to the business
  • Free monthly Café Nero Coffee
  • Cycle to work scheme
  • Free eye test vouchers and a contribution towards the frames
  • Clearly defined progression paths with training and support
  • National vocational qualifications
  • Free self-development & qualifications via Magpie Learning
  • A comprehensive Mental Health support network
  • Regular Employment Engagement
Key Responsibilities of an FNOL Team Leader:
  • Handling customer complaints and ensuring they are all dealt with to the customers satisfaction
  • Undertaking handler audits, training and development along with driving integral data within the claim file and prompting correct liability decision-making
  • Participating in the designing, developing and implementing of new claims management process improvement
  • Being the main technical referral point for the team with the ability to display thorough knowledge on areas
  • Ensuring the teams service levels to all customers are in line with set standards
Key Skills and Experience of an FNOL Team Leader:
  • Competent in department processes, philosophies and use of suppliers
  • Proficient complaints handling capability
  • Clear, focused and determined approach to problem solving
  • Authoritative manner with ability to listen
  • Strong technical experience
  • Persuasive, strong and confident negotiation skills
  • Mature approach with the ability to command the respect of the team
If you are interested in this position and have the relevant skills and experience required, please apply now!Red Recruitment (Agency)

Keyskills :
Call Centre Contact Centre Management Team Leader FNOL Team Leader First Notice of Loss

APPLY NOW

FNOL Team Leader Related Jobs

© 2019 Naukrijobs All Rights Reserved