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Job Location | Liverpool |
Education | Not Mentioned |
Salary | 21,000 - 23,500 per annum, OTE |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent, full-time or part-time |
The First Notification of Loss department is a fast paced and energetic department where no two days are the same.We are looking for people with excellent customer service, response and resolution skills, who will treatour customer fairly with empathy andrespect.As an FNOL Handler you are the first point of contact for our customers,you will ensure the delivery of excellent customer service by providing relevant and accurate information to every customer, based on your professional expertise and training that willbe provided in house.This is a fantastic role to start or enhance your career within the Insurance sector. Located in an amazing city centre location with fantastic views, transport links and very close to shops, restaurants, and many tourist attractions.Role:FNOL HandlerLocation:Liverpool City CentreWorking hours:37.5 hours per week,Monday to Friday, 9.00am to 5.30pmSalary: A competitive salary package of £21,000 - £23,500 OTE-A starting salary of £21,000 per annum.-After 6 months upon successfully passing probation, you will receive an uplift of £500 taking your salary to £21,500 per annum.-Upon passing developmental competencies, after 12 months service you will receive a further uplift of £1000 taking your salary to £22,500 per annum.-After 18 months service you will be eligible for a £1000 KPI related bonus taking your total earnings to £23,500 OTE per annum.What you will be doing:
Keyskills :
Customer ServiceEmpathyProblem SolvingPeople SkillsClaims Handling