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First Response Advisor

Job LocationLiverpool
EducationNot Mentioned
Salary£19,000 - £21,000 per annum, inc benefits
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

FIRST RESPONSE ADVISORREED Legal are recruiting on behalf of a firm of solicitors based in Liverpool City Centre who are looking for a First Response Advisor to join their team.Dealing with instructions for claims relating to: Housing Disrepair, Data Breach, Mis-sold pensions and Japanese Knotweed advantageous but not essential.Responsibilities:

  • Dealing with outbound and inbound calls from prospective clients to help with their claims
  • Providing a professional call handling system and excellent communication skills
  • Screening claims to establish if they are suitable for the claim basis.
  • Assembling applicable documentation from clients to assist with their claim. getting documentation signed and collecting personal information/identification to validate clients claims.
  • Keep a record of claim as its progresses, management of daily emails and calls.
  • Collecting data precisely in agreement with GDPR regulations.
  • Proficient in the use of Proclaim, Microsoft Office
  • If you have the right skills / experience and would like to be considered for this vacancy, please contact me or apply now t:

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