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Job Location | Liverpool |
Education | Not Mentioned |
Salary | Competitive salary |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent , full-time |
Desk Based Account ManagerRole OverviewDesk Based Account ManagerPermanentSkyways Hub, Speke, Liverpool (Hybrid working typically 4 days in the office)Excellent Salary Here at Yodel we deliver more than just parcels we deliver a great experience when it comes to your career too. Yodel are looking to recruit a proactive and dedicated Account Manager on a permanent basis to come and join our fast-paced Commercial team.The role of Account Manager is a desk-based point of contact to develop and maintain long term client relationships. The role is responsible for delivering set monthly targets for volume, revenue, and profitability as well as client retention from a definedportfolio of Yodel clients. The role demands self-sufficiency, flexibility, and a keenness to grow your client portfolio.What youll be doingThe Desk Based Account Manager will be responsible for and acts as the single point of contact for a defined number of Yodel accounts. You will actively develop customer relationships and maintain high levels of customer satisfaction. You will also be involvedwith business development, following up on new business web enquiries or leads passed through to you from the wider business. You will report into the Desk Based Account Director, and you will work collaboratively with the appropriate Operations teams to ensureseamless on-boarding of upsell opportunities and ensure sustainable service delivery and operational efficiencies in line with Client SLAs. In addition to these duties, you will be responsible for the following: