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Job Location | Liverpool |
Education | Not Mentioned |
Salary | 21,000 - 24,500 per annum, OTE |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent, full-time or part-time |
We are looking for Customer Service Representatives who are passionate about delivering an outstanding customer service. If you are self-motived, have great communication skills and a desire to achieve then this may be the role for you.Role: Customer Service RepresentativeLocation: Hybrid remote and Liverpool City CentreWorking hours: Full Time; You will be working Monday to Saturday, 37.5 hours a week between 8:00am and 19:30pm on a three-week rolling rota. You will only need to work 1 in 3 Saturdays between the hours of 9.00am and 17.30pm.No Sunday working.Flexible part time positions are also available.As a company, we really value your work life balance so all rotas will be given 3 weeks in advance to enable you to plan ahead. Bank Holiday working may be requiredSalary: A competitive salary package of £21,000 - £24,500 OTE-A starting salary of £21,000 per annum.-After 6 months upon successfully passing probation, you will receive an uplift of £500 taking your salary to £21,500 per annum.-Upon passing developmental competencies, after 12 months service you will receive a further uplift of £1000 taking your salary to £22,500 per annum.-After 18 months service you will be eligible for a £2000 KPI related bonus taking your total earnings to £24,500 OTE per annum.As a company we really value your work life balance so all rotas will be given 3 weeks in advance to enable you to plan your days weeks in advance.What you will be doing:
Keyskills :
Customer SatisfactionCustomer ServiceEmpathyProblem SolvingTelephony