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Job Location | Liverpool |
Education | Not Mentioned |
Salary | 21,000 - 24,500 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent, full-time or part-time |
We are looking for Customer Service Representatives who are passionate about delivering an outstanding customer service. If you are self-motived, have great communication skills and a desire to achieve then this may be the role for you.Role: Customer Service RepresentativeLocation: Hybrid remote and Liverpool City CentreWorking hours: Full Time; You will be working Monday to Saturday, 37.5 hours a week between 8:00am and 19:30pm on a three-week rolling rota. You will only need to work 1 in 3 Saturdays between the hours of 9.00am and 17.30pm.No Sunday working.Flexible part time positions are also available.As a company, we really value your work life balance so all rotas will be given 3 weeks in advance to enable you to plan ahead. Bank Holiday working may be requiredSalary: A competitive salary package of £21,000 - £24,500 OTE-A starting salary of £21,000 per annum.-After 6 months upon successfully passing probation, you will receive an uplift of £500 taking your salary to £21,500 per annum.-Upon passing developmental competencies, after 12 months service you will receive a further uplift of £1000 taking your salary to £22,500 per annum.-After 18 months service you will be eligible for a £2000 KPI related bonus taking your total earnings to £24,500 OTE per annum.As a company we really value your work life balance so all rotas will be given 3 weeks in advance to enable you to plan your days weeks in advance.Training and ongoing coaching and development will be provided to help you succeed in your role as we are committed to supporting you so you can reach your maximum earnings.What you will be doing:
Keyskills :
Customer CareCustomer SatisfactionCustomer ServiceTelephone Mannerempathy