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Job Location | Liverpool |
Education | Not Mentioned |
Salary | 20,334 - 22,382 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Contract , full-time |
Brook Street have had a fantastic Customer Service role come up with one of our government clients. This is a fixed term appointment, working directly with our client until the end of March 2022, with a view to extension, on a salary of £20,334 to £22,382.These roles will be working in the dynamic Customer Service Centre (CSC). This is a working from home role, with full support given through virtual communications.The Customer Service Centre (CSC) is at the forefront of supporting customers in ensuring they understand our clients services and can access them easily. The CSC team provides an excellent service to customers with 93% of enquiries dealt with at the firstpoint of contact and a net promoter score of +48. Now, as a result of our clients growth plans, they are increasing the capacity of their Customer Service Centre team with a number of new roles that will be key to improving their customer service levels evenfurther.Main Purpose