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Job Location | Liverpool |
Education | Not Mentioned |
Salary | Salary negotiable |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Temporary , full-time |
Call Centre Customer Service Advisor - BirkenheadThe details:* 40 hours per week, 5 days out of 7* Monday - Sunday between 8am - 8pm* £9.15ph* Uplift in pay 3 months - £9.44ph / Uplift in pay 6months+ = £9.73ph* Temp with potential opportunities to go perm* Weekly Pay * Free parking and excellent transport links * Start date: 25th of OctoberThe main duties and responsibilities of the role include:* Taking high volume inbound calls in a call centre working on a financial services campaign for a well known bank * You will be the first point of contact for our clients customers dealing with inbound queries in relation to the customers accounts, providing transaction, statement information and taking payment* Updating call notes on the system* Provide advice and guidance * Registering customers for online and phone service* Changing any details on their account and sending out any information they may requireWhat we are looking for:* Previous customer service experience is essential* Excellent communication and organisational skills* IT competent You dont need to have financial services experience to be successful in this role. All we ask is that you have worked in customer services and have a passion for it.If youre confident and enthusiastic and have the personality to charm customers, then wed love to hear from you. Get in touch today email with your CV. Full training is provided and a credit and fraud will need to be completed.Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.