| London Jobs |
| Manchester Jobs |
| Liverpool Jobs |
| Nottingham Jobs |
| Birmingham Jobs |
| Cambridge Jobs |
| Glasgow Jobs |
| Bristol Jobs |
| Wales Jobs |
| London Jobs |
| Manchester Jobs |
| Liverpool Jobs |
| Nottingham Jobs |
| Birmingham Jobs |
| Cambridge Jobs |
| Glasgow Jobs |
| Bristol Jobs |
| Wales Jobs |
| Oil & Gas Jobs |
| Banking Jobs |
| Construction Jobs |
| Top Management Jobs |
| IT - Software Jobs |
| Medical Healthcare Jobs |
| Purchase / Logistics Jobs |
| Sales |
| Ajax Jobs |
| Designing Jobs |
| ASP .NET Jobs |
| Java Jobs |
| MySQL Jobs |
| Sap hr Jobs |
| Software Testing Jobs |
| Html Jobs |
| Job Location | Liverpool |
| Education | Not Mentioned |
| Salary | 20,000 per annum |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent , full-time |
One of the UKs leading brands in Liverpool is looking to recruit a Customer Service Advisor to join their growing ecommerce department. You must have some customer service or sales admin experience, preferably within a retail sector would be desirable.Get in touch if you feel this role is for you!Responsibilities:Answering customer queries over telephone and emailReplying to customers on Amazon Seller Central and other customer portalsDealing with customer returns - deciding if they are fit for resaleArranging for collections and sending out replacementsLiaising with QA department highlighting potential product issuesManaging stock levels on various portals e.g. Amazon, Wayfair, EbaySales administration - ensuring all orders are sent through to warehouse and shipping information sent on timeHelping the content team maintain catalogue and feedback qualityReporting directly to Head of Customer Service and to Head of DigitalSkills Required:Must have previous Customer Service or Sales Admin experiencePreferably in E-Commerce, would be desirableMust be willing to work one weekend per month in a rota within the customer service teamIdeally have experience of Amazon Seller Central and other ecommerce portals (desirable)Must have excellent communication and writing skillsCompetent and confident using Microsoft Office particularly Excel - extra training on other systems will be providedSalary £20k, office based, Monday - Friday 8.30am-5pm, 28 days holiday, pension
Keyskills :
Customer ServiceEcommerceOrder ProcessingRetailSales Administration