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| Job Location | Liverpool |
| Education | Not Mentioned |
| Salary | £39,136.65 - £43,150.38 per annum |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent, full-time |
Job Title: Customer Satisfaction AnalystContract Type: PermanentSalary: £39,136.65- £43,150.38Working Hours: Full time 35 hours per weekWorking Pattern: Hybrid Monday to FridayLocation: LiverpoolIf you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply evenif you dontmeet all the essential criteria on the job description.The difference you will make as a Customer Satisfaction AnalystYou will identify opportunities to use data and research to improve Riverside’s customer satisfaction and support business SMEs measure and monitor their KPIs through customer surveys. Understand and agree key customer research requirements with the relevantbusiness areas and then provide the analysis and recommendations to deliver them.About youWe are looking for someone with