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| Job Location | Liverpool |
| Education | Not Mentioned |
| Salary | 21,074 per annum |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent , full-time |
Do you have a real passion for customer service Do you have great people skills If you would like to work for a true market leader whove been in business for well over 100 years, this may be the role for you. They are offering a starting salaryof £21,074 along with 25 days holiday and flexible working. This is a fantastic career opportunity to work for a company that really values its employees.What will I be doing as a Customer Advisor* Checking customers claims and making correct payments* Processing valid claims, liaising with external contacts where required to authorise claims * Dealing with the accounts for deceased members* Sending out appropriate paperwork to next of kin, in respect of deceased policy holders and validating claims* Sending claim forms and paperwork to underwriters* Responding to, forwarding and processing emails * Contacting policyholders by post, email or telephone to clarify all information* Updating changes to policyholder details and generating updated schedules* Assisting in other areas of the business as requiredWe would LOVE to hear from you if you have the following skills and experience:* Previous experience in a phone and email based customer service role (previous experience in processing claims would be a benefit but not essential) * Strong empathy with excellent interpersonal skills* Accurate with an excellent attention to detail * A true people person and can communicate effectively with people at all levels* A passion for customer service and providing the best possible experience for your customersWhats in it for me as a Customer Advisor* Salary of £21,074* Flexible working after successful completion of probation period * Immediate Start * Health Cash Plan * 25 days Holiday * Modern, newly refurbished offices * A tailored personal development plan * Fantastic City Centre office locationTo Apply:If this sounds like a Customer Service Administrator role you will LOVE, please send your CV todayWe aim to respond to all successful applications within 2 days. If you havent been contacted within 2 days your application has been unsuccessful. Please check our Website and apply directly for any other suitable positions you see. We apologise that weare unable to contact everyone in person and thank you for your interest.Are you on Facebook Consider following our Facebook page as this is the first place where we post the most up to date vacancies, along with CV tips, interview techniques and so much more. Check us out on Facebook.Jobwise Ltd is an employment agency and the details sent in your application may be stored on our secure database. We will not share your personal data without your consent. Our privacy policy can be found on our Website