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Job Location | Liverpool |
Education | Not Mentioned |
Salary | 20,000 - 28,000 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Contract , full-time 12 months |
Contact Centre Team Leader - Spanish Speaker - 12 month Contract To £28K Basic + BonusWere looking for an experienced fluent Spanish speaking Team Lead for a 12 month contract. Our Client is a Contact Centre Outsourcer. The role holder will manage a team of 12 agents delivering on a dedicated Sales and Service B2B Client campaign. Agentsare either currently WFH or Hybrid.Contact Centre Team Lead/Manager experience is essential, either in Sales or Service (but as this is primarily a Sales campaign, that would be preferred). Fluency in both Spanish and English is also a prerequisite. Outsourcing experience would be a niceto have but what Im primarily looking for is someone with a track record of delivering results through people and motivating hybrid teams.My Client is Merseyside based - the role holder can work either from the office or do a WFH/office based combination. There is some flexibility over shifting patterns/working hours (which will be 37.5 hours a week). Were looking for someone able to startimmediately.
Keyskills :
Contact CentreOutsourcingSalesSpanishTeam Leader