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Job Location | Liverpool |
Education | Not Mentioned |
Salary | £22,250 - £23,250 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent, full-time or part-time |
Job Purpose Keoghs are seeking a Claims Handler (CH2) to join their Liverpool team. The claims handler will be responsible for managing a caseload of pre-litigated and Low Value Litigated Motor Claims for our Corporate clients.Key Accountabilities • To effectively and efficiently manage a caseload of pre-litigated and litigated motor claims up to £25k, including high value/complex matters from inception to settlement.• Identify cases for early litigation with high prospects of success and low risk.• To support delivery of consistently high levels of service and productivity• To work closely with colleagues within the firm to deliver consistently high levels of service• To input accurate data and ensure data maintenance• Interact and communicate with clients• Mentoring, training and to be the technical referral point for other team membersWorking Hours35 hours per week Monday - Friday 9am - 5.00pm with 1 unpaid hour for lunch. Primary location for this role is Liverpool.Experience, Skills and QualificationsSkills and Attributes: • ULR RTA handling experience of pre-litigated matters is essential, litigation knowledge would be desirable.• Full Claim cycle experience, from initial quantum assessment, liability investigation and settlement negotiation.• Experience of using Microsoft Word, Excel and email• Customer service experience• Excellent attention to detail• Negotiation skills• Communication skills• Organisational skills• Ability to mentor and support new starters.Desirable; • Litigation claims handling• Knowledge of Loss of Use/Loss of Standing Charge desirable• Mentoring junior members of the teamValues Our culture is focussed on making Keoghs sustainable and successful for our people and clients, with this our five values are at the heart of everything we do;Keoghs values We are connectedWe are dynamicWe are innovativeWe succeed together