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After Care Administration Officer-Manufacturing Sector

Rise Technical Recruitment Limited
Job LocationLiverpool
EducationNot Mentioned
SalarySalary negotiable
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

After Care Administration Officer-Manufacturing SectorCompeitive Salary plus Benefits plus 25 days leave Liverpool (South)Mon-Fri, 8-4, opportunities for some working from homeAre you an experienced Administration or Customer Services Officer with experience of using CRM and ERP systems, looking for a role offering job security and future progressionThe role is with a thriving pharmaceutical manufacturer who are growing rapidly. Its a very varied role, one minute you will be supporting clients with aftersales enquiries, then next you will be booking flights for internal staff, so it suits someone who doesntwant a repetitive role. The role will involve managing customer aftersale enquires, along with booking in service technicians to resolve these enquiries.The role

  1. Full time permanent days based role, with opportunities for some working from home
  2. Case management of aftersales customer Support Cases
  3. Arranging customer site visits worldwide by Service Technicians & Engineers.
  4. Planning and booking travel for the Service staff, including flights, hotels, car hire etc.
The Person
  1. Previous administration/customer service/support experience essential.
  2. Experience user of CRM and ERP systems.
  3. Travel administration advantageous but not essential.
Reference Number: BBBH209784 To apply for this role or to be considered for further roles, please click "Apply Now" or contact Nick Smith at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.

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