Account Manager Reefer

Job Description

We have an exciting opportunity available for an Account Manager (Reefer) to join our team in Liverpool. You will join us on a full-time basis. In return, you will receive a competitive salary + benefits.Led by Rodolphe Saad, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIRCARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions.Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050.Through the CMA CGM Foundation, the Group also acts in humanitarian crises that require an emergency response by mobilizing the Groups shipping and logistics expertise to bring humanitarian supplies around the world.Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 130,000 people worldwide, including 2,900 in Marseilles where its head office is located.The Account Manager (Reefer) role:You will manage the sales activities for a defined customer segment to increase volume and revenue in accordance to commerical strategy.Main responsibilities include:Participate in establishing the Commercial actions plan and ensure the agency sales segmentation is correct and up to date in Lisa CRMIdentify the commercial reefer market opportunitiesPlan and conduct commercial visit & calls as per agency sales segmentationPromote CMA CGM Group Services and Non-Maritime products (e-commerce, VAS, intermodal, CEVA)Create MIDs or specific opportunity for market identification exclusivelyCarry over expired MID, update existing MIDUpdate commercial data and customer feedback in CRMAgenda of client visits set up and phone callsCreate LeadsReview pending Leads in CRM generated from other Sales memberRelay pricing requests from customers to Sales CoordinatorRelay other requests from customers to Customer Care teamDevelop overall market share / turnover in accordance to commercial strategyDevelop new businesses and negotiation with customersManagement of customer credit facilitiesEnsure all customer interactions are recorded in CRMUpdate Agency Trade Manager with Market rates/ InformationSkills & qualifications required of our Account Manager (Reefer):Must have a good telephone manner when speaking to customersPro-active/Can-do attitudePrevious Sales experience5 years Experience in the Container Shipping IndustryConfident to meet and build customer relationshipsExcellent Communication and organisational skillsAbility to work under pressureExcellent time management and prioritising skillsAttention to detailAbility to work alone and as part of a teamComputer literateOutlook, Windows systemSeeks new ways to improve current working methodsSolutions focusedLARA knowlegdeLISA knowlegdeQualified to GCSE level or equivalent (Grade C/equivalent in English and Mathematics)In return we will offer our Account Manager (Reefer):25 days annual leave (plus public holidays) increasing with length of service plus additional day over Christmas period and the opportunity to buy/sell annual leaveDiscretionary annual bonusGenerous pension scheme up to 26% total contributionLife assurance x4Commitment to promoting awareness and understanding of Mental Health through our Mental Health and Wellbeing CharterHealth plan including an Employee Assistance ProgrammeLocal and global development opportunities across 160 countries within the CMA CGM Group, including opportunities at our iconic Head Office tower in MarseilleCycle to work scheme/ Season ticket loansEnhanced policies including Maternity & PaternityEmployee recognition awardsConsiderable scope for personal and professional growth through the CMA CGM AcademyClosing date for applications: Midnight on 16th August 2022Are you bold, imaginative, ready to take the initiative with integrity, and feel you are the right candidate for the role as our Account Manager (Reefer) Then please click apply now! We would love to hear from you!