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Accommodation and Welfare Assistant

Kaplan
Job LocationLiverpool
EducationNot Mentioned
Salary£20,000 - £21,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time or part-time

Job Description

Reference number: JR235843Location: LiverpoolWorking pattern: Full Time, 37.5 hours per weekContract Type: PermanentNumber of roles: 1Salary: £20,000 - £21,000 per annumWe are looking for an Accommodation and Welfare Assistant to join our team.At Kaplan International Languages Liverpool, providing high quality accommodation in homestay and residential buildings is a key part of our offering. We are now looking for an Accommodation and Welfare Assistant to work alongside our Accommodation and WelfareManager, supporting with the delivery of our accommodation operations - from placement of students, record-keeping and inspection of properties through to airport transfer services, resolving issues and supporting students with welfare issues.This is an excellent opportunity for a Student Accommodation professional, who is looking to expand their skills and build their career with an industry leader.What you’ll bring to the role

  • Experience in administration work (preferably in an ELT environment)
  • Experience in working in a customer-facing environment
  • Ability to deal with and resolve a high volume of queries efficiently
  • Ability to find and present solutions
  • Ability to relate to and build rapport with international students
  • Ability to use initiative and make decisions when required
  • Ability to work effectively on an individual basis and as a member of a team
  • Ability to manage and implement change.
What we doEvery year, Kaplan International Languages (KIL) helps students from various countries to develop and improve their English language skills. With a network of schools spanning 6 countries, KIL has the largest presence of any international language schoolin the English-speaking world. Our schools are in vibrant, sought-after and convenient locations, providing our students with the right environment to achieve their goals. We offer a wide selection of courses from General English and exam courses through to8-month intensive programs.What we offerAs well as a competitive salary, hybrid/home working where possible, and paths for career progression, we offer a comprehensive benefits package that includes:
  • 28 days annual leave*
  • Big discounts on Kaplan courses for you and your family
  • 24/7 confidential helpline providing counselling and other support services
  • Company pension contributions
  • Maternity, Adoption, Shared Parental and Paternity/Partner pay which is well above statutory levels
  • Medicash Health Cash Plan
*Please note that the annual leave entitlement will be calculated on a pro rata basis if the role is part time.How to applyTo apply for this role please submit a CV along with a Cover Letter detailing how you meet the requirements of the role no later than 7th January 2024. Note, we recommend that you apply at the earliest as we reserve the right to close the role before theclosing date if we have gathered a suitable shortlist.Additional Application InformationAs part of our commitment to safeguarding, depending on the nature of the role, successful candidates may be subject to an enhanced Disclosure and Barring Service check.Disability Confident Scheme and Reasonable AdjustmentsAt Kaplan International, we are committed to working in a diverse organisation and strive to provide equality of opportunity for all. We encourage and welcome applications from individuals, regardless of age, disability, sex, sexual orientation, gender reassignmentor identity, pregnancy and maternity, race, religion or belief and marriage and civil partnership.Following the submission of an application, applicants will receive details of how to request their application be considered under our Disability Confident Scheme. Applicants will also be given information on how to request reasonable adjustments if selectedfor interview.

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