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2nd Line Desktop Support Engineer

Job LocationLiverpool
EducationNot Mentioned
Salary£30,000 - £35,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

Role: 2nd Line IT / Desktop SupportLocation: LiverpoolSalary: £30,000 - £35,000Sector: Retail, eCommerceIm sure every job advert you read is a "great opportunity" with a "leading company". Ill spare you the paragraphs of jargon and cut straight to the point in a few bullet points below:

  • Small, friendly and close-knit IT team servicing a single-site company with circa 180 users
  • Organic approach to learning and development
  • Work closely alongside the IT manager to provide BAU IT support to the business
  • Get involved and hands-on with infrastructure improvement projects and gain invaluable experience by playing a key role in improving the business day-to-day operations
  • You will be providing IT support both remotely (to WFH users) and on-site
  • The company has staff working in 3 different environments - office, warehouse and call centre
  • This role is very varied and interesting - working remotely & on-site, completing projects as well as BAU support and working across all 3 environments - no 2 days will be the same!
  • Sound good See the tech stack below:Essential:
  • Windows OS/desktop - Good knowledge
  • Microsoft Office Packages - Good knowledge
  • AD & GPO - Good knowledge
  • Windows Server - Good knowledge
  • Hardware & Components - Support & installation
  • Desired:
  • Microsoft ERP technology - Knowledge
  • Virtualisation technology (VMware) - Knowledge
  • Apple MAC - Support
  • IT Security - Support
  • Office 365 - Support & Configuration
  • SharePoint / SharePoint 365 - Knowledge
  • SQL - Knowledge
  • Does this role and technical requirements fit with your experience and aspirations - Hit apply to find out more.In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.

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