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| Job Location | Liverpool |
| Education | Not Mentioned |
| Salary | 20,000 - 25,000 per annum |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent, full-time or part-time |
A fantastic opportunity to join a rapidly expanding IT Managed Service Provider at a 1st line support engineer has come up.The 1st Line Support Engineer is the first point of contact for client incidents, and service requests via the ticketing system. 1st Line Support Engineers take ownership of customer tickets and see these through to resolution by following the documentedprocesses which include troubleshooting, researching, diagnosing, and identifying solutions.You will ideally have 1+ years experience as an Engineer providing IT support, the ability to communicate well with customers, vendors, non-technical end users and colleagues and knowledge, understanding and experience in the following areas:o Microsoft 365o Active Directory, Azure ADo VOIPYou must live in a commutable distance to Speke in Liverpool to be able to work this role.This is an amazing opportunity to join a forward thinking organisation who puts their staff at the heart of everything they do, on offer is a competative salary, profit share scheme, private medical cover and much more. For more details please apply now.
Keyskills :
Active DirectoryMicrosoft OfficeWindows Azure