Senior Contract Management Team Leader

Job Description

LocationLichfield, West Midlands, WS14 9PYAbout the jobSummaryJoin the Defence Infrastructure Organisation (DIO) and have a future that matters: Be proud; Be challenged; Be unique.DIO is passionate about ensuring that we are a top performing organisation and a great place to work. We host a diverse range of talent where everyone feels valued and supported enabling our people to flourish, bring greater creativity and innovation to achieve higher organisational performance. We are committed to being an equal opportunities employer and creating a culture where everyone can bring their whole self to work and individuality is truly appreciated. We promote and support a range of flexible working patterns enabling staff to balance home and work responsibilities. This culture of inclusion is underpinned by our 6 staff networks covering Disability, Faith and Belief, Gender Equality, LGBTQI+, Race, Social Mobility and 3 networks dealing with employee wellbeing and support: Speak Safe Volunteers, Mental Health First Aiders and Equality, Diversity and Inclusion Advisers. Our staff, future and current will be guided by the 4 Cs and we encourage you to be curious and continuously strive for improvement, collaborative in an inclusive culture, bold and resilient and committed to Defence, empowered and able to challenge so you can play a key part in shaping the direction of our organisation. DIO commits to offer its employees the following experience: • Meaningful, purposeful work • The ability to learn and grow • The right opportunities and resources • To care about your wellbeing • To feel valued and included About DIOThe Defence Infrastructure Organisation (DIO) is the estate expert for Defence, supporting the armed forces to enable military capability by planning, building, maintaining, and servicing infrastructure. Our responsibilities include: • Plan and deliver major capital projects and lifecycle refurbishment • Provide utilities services • Manage soft facilities management (i.e. cleaning and catering) • Provide a safe place to train • Allocate Service Families Accommodation • Procure and manage routine maintenance and reactive repair • Provide a central register of asset information to advise infrastructure planning • Act as steward of the Defence estate • Provide the unarmed guarding service We employ approximately 4,900 staff from a very diverse range of professions, and we work across the world; in Germany, Cyprus and the Falkland Islands, Norway, Poland, Kenya, Belize, Nepal and Oman. You can view our YouTube video to see more about our workJob descriptionThe ChallengeThis is an exciting opportunity for a Contracts Management Team (CMT) leader to head a team focussing on delivery of the Water and WasteWater (WWW) infrastructure and services in support of those living, working and training on the defence estate. The role will ensure collaborative working and building excellent relationships with providers and contractors. The Defence Infrastructure Organisation (DIO) has several Private Finance Initiatives (PFI) of which Aquatrine Water and Wastewater is one. The Team Leader will lead and manage the team to ensure that core contracted services are delivered in accordance with contract obligations and the law. The role will work closely with commercial and financial colleagues as well as Industry experts, Aquatrine Service Providers (ASPs) to ensure excellent standards of service. This is an opportunity to be a champion of continuous improvement, acting on customer feedback to drive improvement in performance, deliver changes to meet evolving needs and drive efficiency and value where appropriate. The Contract Management Team (CMT) is also responsible for 3 smaller Utility PFIs Tidworth Water and Sewerage, Lyneham Sewerage and Fylingdales Power. Working with Industry Experts to deliver WWW services, to the Defence Community, you will find no two days are the same and beyond the challenges is the satisfaction of knowing you are part of the team that ensures the provison of this key utility.ResponsibilitiesMain ResponsibilitiesAs the Aquatrine PFI CMT Team Leader you will be responsible for: • Leading a team of 13 people and be highly capable in working across functional boundaries with Commercial and Finance colleagues to build a high performing and integrated CMT. • Ensuring that core contracted services are delivered in accordance with the contract obligations and the law. • You will lead by example in setting the highest professional standards and living the DIO’s values. You will also value the individual members of the team and enable their personal and professional development. • Collaborative working is a key enabler to delivering with our PFI Partners. You will be responsible for developing and embedding strong collaborative relationships across all contracts to ensure high standards of service delivery and to resolve any issues in a timely manner. • Working with your team to deliver outputs across a number of Workstreams that include: • Governance & Business Support, • Stakeholder Management and Relationships, • Operational Issue Management, • Service Delivery, Measurement and Asset Scope/Standards Assurance, • Billing and Recovery of Water Services • Estate Change • Contract Closure Desirable Experience & SkillsPFI and or Water and Waste Water IndustryBehavioursWell assess you against these behaviours during the selection process:

Leadership

Communicating and Influencing

Working Together

Delivering at Pace

We only ask for evidence of these behaviours on your application form:

Leadership

Communicating and Influencing

Working Together

Benefits As a result of the changes to the UK immigration rules which came in to effect on 1 January 2021, the Ministry of Defence will only offer sponsorship for a skilled worker visa under the points based system, where a role has been deemed to be business critical. The role currently being advertised has not been assessed as business critical and is therefore NOT open to applications from those who will require sponsorship under the points based system. Should you apply for this role and be found to require sponsorship, your application will be rejected and any provisional offer of employment withdrawn. We enable our people to work at the rig