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Sales Administrator

Workstreet
Job LocationLichfield
EducationNot Mentioned
Salary22,000 - 24,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Sales Administrator - Lichfield(Immediate start)Monday to Friday 9.00am to 5.00pm£22,000 to £24,000 Basic Salary Plus 2k Bonus Benefits

  • 25 days annual leave plus Bank Holidays.Paid birthday leave after 1 years service.
  • Annual performance bonus.
  • Pension scheme.
  • Life Assurance scheme.
  • Enhanced Maternity & Parental Leave.
  • Employee Assistance Programme to support health & wellbeing.
  • Company Pension scheme + enhancement after 2 years service
Based in Lichfield location as a sales administrator you will be a key member of a small but busy Office, acting as first point of contact for telephone enquiries and a key contributor in the preparation of quotes and entering sales orders. The positionreports to the Sales Office Manager.Key skills required
  • Previous Office Admin, Sales Administrator, customer service experience required.
  • Good Microsoft Package ability
  • Clear telephone voice
  • Focus on providing excellent customer service
  • Good communication skills
  • Work with sales team to achieve on time deliveries to our customers
  • Excellent time-keeping and attendance track record
Key Roles
  • Process orders via email or phone
  • Check data accuracy in orders and invoices and confirm back to customer or supplier
  • Contact clients to obtain missing information or answer queries
  • Liaise with the Logistics/Warehouse department to ensure timely deliveries
  • Maintain and update sales and customer records
  • Develop daily sales reports
  • Assist account managers in analysing data to improve customer experience
  • Assist account managers in chasing suppliers for outstanding orders and updating system accordingly
  • Communicate important feedback from customers internally
  • Stay up-to-date with new products and features
  • Quote and process single customer enquiries (typically Proforma) Assist account managers with Key Accounts to produce ad-hoc customer reports and review/track closed order report Raise credit notes/return parts as necessary
  • Cover for colleagues as and when necessary

Keyskills :
AdminCustomer ServiceCustomer SupportSales OrderSales Support

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