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1st Line IT Support Engineer

Candidate Source Ltd
Job LocationLeyland
EducationNot Mentioned
Salary20,000 - 24,000 per annum, inc benefits
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

If you love all things, IT related and are looking for your next position as a 1stLine IT Support Engineer, then this vacancy could be just what youre looking forThis fantastic MSP in Leyland is not your average IT companytheres so much more to them than that. Theyre willing to put the time and energy into helping someone really excel and develop their skills, whilst helping their valuable customers.Theyre looking for an Engineer who has some experience working within a similar role and are now ready to take their skillset up a notch and join an incredible team.The perfect candidate for this role will be friendly, forward-thinking and creative with good communication skills and an ability to work to their own initiative.As the 1stLine IT Support Engineer, your duties will include:

  • Remotely supporting clients on hardware, software and network issues
  • Repairing, maintaining and upgrading computers, servers and network infrastructure equipment
  • Carrying out day to day helpdesk support, web host, emails and Microsoft 365 admin
  • Backing up, deploying and monitoring disaster recovery
  • Effectively resolving client issues with a variety of software and dealing with 3rd party suppliers as and when required
  • Conducting site visits to schools and businesses as and when needed
For this 1stLine IT Support Engineer position, we are interested in speaking to people with:
  • Previous experience in an IT support position helping customers remotely.
  • Experience with supporting Windows OS (Server 2012-2019), Office 2016, Office 365 and some network configuration, connectivity and troubleshooting
  • Proactive, enthusiastic and can-do personality with an ability to work collaboratively within a team
  • Good verbal and written communication skills, with an ability to problem-solve/find a workaround
  • Any experience/knowledge of, or willingness to learn all or some of the following: Web Host Management, VoIP systems, Veeam, Hyper-V, VMware, and/or AzureAD
  • Ability to pass a DBS check due to working in schools
This role is ideal for a professional who is looking for a long-lasting career, in a company that offers variety, training and some fun along the way.As the 1stLine IT Support Engineer, your starting salary will be between £20,000 - £24,000, plus lots of benefits, including team events, incredible training and coaching. Get applying now!Candidate Source Ltd is an advertising agency. Once you have submitted your application it will be passed to the third party Recruiter who is responsible for processing your application. This will include holding and sharing your personal data, our legal basisfor this is legitimate interest subject to your declared interest in a job. Our privacy policy can be found on our website and we can be contacted to confirm who your application has been forwarded to.

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