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Spa Therapist

Champneys Health Resorts
Job LocationLeicestershire
EducationNot Mentioned
Salary10.00 - 10.50 per hour, OTE
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time or part-time

Job Description

Our passion is health and wellbeing and we know our therapists are at the heart of that vision, with that in mind we proudly have exceptional training journeys for all our therapists, we have in house trainers that are there to ensure you reach your fullpotential and progress with us.As a Spa Therapist, naturally you will be passionate and friendly, whilst providing first class service delivering the highest standard of therapeutic, holistic and wellbeing treatments. You will be confident with facials, massages and nail treatments.Like us, you will have a passion for wellbeing, and everything you do will be driven by a desire to exceed your guests expectations.We offer state of the art facilities within all of our resorts and hotels, boasting modern and stylish Spas.Some duties and responsibilities include;

  • To carry out all spa treatments to the required standards ensuring the specific treatment time is adhered to.
  • To follow Champneys protocols and training programmes ensuring you are offering the best service to our guests.
  • To have a thorough knowledge of the Club & Spa and Hotel and its facilities and rules, advising customers accordingly.
  • To be responsible for your working areas and ensure that equipment is fully operational and clean and report any defects to maintenance via the Manager on duty at any time of the day.
  • To adhere to Health and Safety regulations by using safe work practices.
  • To attend any appropriate training courses required for your therapist grade to be able to offer all treatment a spa therapist should be offering.
  • To liaise in a positive and constructive manner with the manager and receptionists on the days scheduled treatments, any changes, additions etc in order to meet the ever-changing needs of our guests. Flexibility and cooperation are required. This may alsoinclude shift changes.
  • To keep up to date with developments relating to the product ranges and any new treatments.
  • To give professional advice to guests via talks and demonstrations, spa tours and promotional events in order to promote available treatments.
  • To provide Ultimate client care to all of our guests, give them an unforgettable and lasting treatment experience.
  • To maximise revenue opportunities in accordance to your targets and seek assistance if you need additional support or training.
  • Recommend suitable homecare for our guests to be able to continue their results at home.
Weekend working is on a rota basis.We fully recognise the work that our therapists do thats why we offer;
  • Fantastic development plan for therapists wanting to progress to the next level of their career
  • Massage Surcharge bonuses
  • Reward and Recognition programs
  • Uncapped Retail commission
  • Product incentives
  • Bonuses for reaching sales targets
  • Ongoing training and skills development from in house trainer programme
  • Specialist brand training
  • Alternate Weekend working
Along with a competitive basic salary, the many commission and incentive schemes in place, also give you a fantastic potential to further increase your income.The successful candidate will have the following experience and skills:
  • L2 & L3 qualified in Beauty Therapy
  • Attention to detail and a passion to offer an unforgettable service to our guests
  • Be friendly, approachable and professional
  • Team player

Keyskills :
Communication SkillsCustomer ServiceAttention to DetailUpsellingcalm

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