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Job Location | Leicestershire |
Education | Not Mentioned |
Salary | 18,000 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent,full-timeB |
French and Danish Customer Service rolesSalary: £18,000 Location: Working from home Hours: Full- time 37.5 hours per week Shift pattern: 7:45am-4:15pm Monday to Friday Status: PermanentDo you have a passion for delivering an excellent level of customer service, ensuring your customers receive a positive experience at all times Are you a problem solver, who likes a challengeIf you can answer yes to the above, we want to hear from you!The RoleDue to our continued business success, we are looking to strengthen our team of Customer Service Advisors for our leading consumer product company specialising in Beauty and Grooming, Health and Wellbeing as well as Household care products.You will handle inbound calls and emails, in a fast paced contact centre environment. Your role will be to respond to queries regarding the clients products within the range of queries, complaints, advice seeking, and general customer service duties. You shouldbe prepared to handle these contacts in a sensitive and empathetic manner when necessary, and to ensure that the customer is fully satisfied at all times. With strong product knowledge you will provide a first time resolution on every contact, ensuring a positivecustomer experience at all times and we have opportunities to progress within a range of our teams such as Chat and Social MediaKelly Services are acting as an Employment Agency in relation to this role. Should you choose to apply, your information will be processed in accordance with Kellys Privacy Statement. For information regarding data protection at Kelly, please visit theKelly website and have a look into the Privacy Statement.As an Equal Opportunities employer we welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.