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| Job Location | Leicestershire |
| Education | Not Mentioned |
| Salary | £30,000 per annum |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent, full-time or part-time |
Role: Facilites Co-ordinatorLocation: LE11Duration: 2- 3 month Fixed term contract with view to go permanent.Salary: Up to £30k dependent on experienceWe are looking for an experienced administrator/co-ordinator who enjoys an ever-changing environment to allow you to develop the support for the delivery of Facilities.No day is a dull day; you will enjoy daily communication with employees and the experience this exciting role brings.Day-to-day, you will:· Lead on supervising our helpdesk and ensure a timely response to incoming tickets and coordinate repairs with suppliers & contractors via our portals and in line with KPIs and SLAs· Supervise a team of Facilities support.· Continuously review and adapt SLAs and KPIs and advise the Facilities Partner of improvements and adjustments to the service.· Provide first line support to all employees across the organisation by way of phone, email, and portals.· Youll co-ordinate the delivery of all Facilities operational activities as part of a team. Assist the delivery and supervision of planned maintenance and repairs to our offices.· Create and continually review key processes and practices, ensuring accurate documentation and systems operations.· Ensure that planned maintenance visits are booked and communicated with local leaders and key employees.· Take an active role in our H&S committee.· Coordinate building defects with third parties alongside the Facilities Partner and Facilities Managers· Create and deliver monthly reporting pack.· Raise and organise Purchases and POs.· Onboard suppliers and contractors via the Access onboarding processes.As a well-rounded Facilities Helpdesk Lead your Skills and Experiences likely include:· Experienced multisite Facilities Co-ordinator.· Being an excellent communicator with an eye for detail.· Being able to prioritise conflicting demands, spinning lots of plates at one time.· A proactive approach to problem solving.· Being passionate about providing an excellent customer service.· The ability to work in accordance with the companys policies and procedures and pick up any ad hoc duties from time to time.· Strong people management skills, leadership qualities and good networking abilities.· An analytical approach to problems and a passion for solving them.· You will be self-motivated, proactive, and forward thinking, with a strong ability to work autonomously.· You will be able to build solid relationships with all Teams at Access.· Confidence in working with stakeholders up to a senior level, both to take on tasks and present results.· You will have the ability to think laterally and help find the best solutions.· A strong knowledge of Microsoft software.· Fun-loving team player - its at the heart of our culture!If you are interested in this role please APPLY NOW with your most up to date CV.Distinct Recruitment Privacy Policy