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Engineering Account Manager

fabric recruitment
Job LocationLeicestershire
EducationNot Mentioned
Salary£33,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Engineering Account Manager Shepshed£33,000 Fabric Recruitment are excited to be supporting with a local engineering company who have been developing their business to become one of the largest within their field. Due to continued expansion, they are seeking to appoint a mechanically minded individualto support the customer service department.Description of the role:

  • Provide effective technical telephone support to Distributors and End Users
  • Provide effective technical support to all internal staff.
  • Process warranty returns to agreed procedures.
  • Investigate and respond to Distributor and End User queries.
  • Diagnose and resolve technical/mechanical faults.
  • Take ownership of customer complaints and bring to satisfactory resolution.
  • Must be capable to carry out external repairs and servicing.
  • Ad hoc projects as assigned by Customer Service Manager
About you:
  • Mechanical/engineering Knowledge
  • Ideally have hands on mechanical/engineering experience
  • Excellent telephone manner with the ability to communicate effectively.
  • Ability to work accurately under pressure and meet deadlines.
  • High degree of attention to detail
  • Ability to work both independently and as part of a team.
  • Good IT skills with good working knowledge of Microsoft Office / Windows
If youre mechanically minded and have a passion for helping others, then please apply today!

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