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| Job Location | Leicestershire |
| Education | Not Mentioned |
| Salary | Salary negotiable |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Contract , full-time |
Our client is recruiting for a credit controller to start as soon as possible for an exiting 12 month FTC which could lead to a permanent position.Client DetailsOur client is based in Syston, Leicester. They operate a hybrid working arrangement and have free parking on site.Description* Complete cash collection telephone calls, emails and letters to prompt payment of due and overdue invoices* Highlight any non-payment accounts to Credit Manager by means of an escalation with details of chase history, current overdue levels and escalation contact details.*Organise workloads to ensure aged debts are targeted whilst ensuring volumes are captured for month-end and covenant periods.* Strive towards individual and team targets and support credit manager with accurate cash forecast.* Point of contact for all invoice disputes capturing sufficient data for query, billing and pricing team to perform required investigations.* Ensure all invoice disputes are logged as problems, ensuring all fields are completed correctly and required information supplied/attachments added.* Investigate validity of ongoing re-disputed items by liaising with customers before sending to query team.* Ensure resolved disputes are included as collectable items within cash collection strategy.* Liaise with external third-party payment bureaus to manage payment levels* Account manage issues, requirements and reporting needs of customers* Complete agreed weekly & monthly administration and reporting outlined as requirement by customers.* Attend customer/site visits to discuss complex queries or specific contract requirements.* Ensure receipt of monthly account statements* Ensure full and accurate records are kept of all customer interactions via account notes in Get Paid.* Interact with Credit Manager regarding any suggestions for changes to processes which would make the department more efficient and increase company cash flow.* Maintain customer and patient confidentiality at all times as per information governance.* Support in credit control administrative duties during periods of absence, holidays, late coverProfile