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Job Location | Leicester |
Education | Not Mentioned |
Salary | 25,000 - 28,000 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent , full-time |
Technical SupportLeicester - Hybrid£25,000 - £28,000 + Training + Development + ProgressionAre you seeking a career change where you would rather provide technical support over the phone or emailThis is a great role for someone with good technical support and problem-solving abilities who wants to work for a respected employer offering training, development and progression.The company provide expertise on environmental monitoring products and air pollution data to councils and blue-chip clients to better understand air quality around the world. This role has been specifically created due to sheer demand and ambitious growthplans.The role involves providing support via phone, email and logging on customer portal and dealing with requests and incidents escalated on the system. Review customer support material to help troubleshoot and resolve technical problems. Work with engineersto carry out routine maintenance, repair, commissioning and service support to a range of sensors deployed across the UK.This is a great opportunity to join a specialist air management company offering a bespoke product and service across the UK.The Role:* Technical support* Product setup, diagnosis and troubleshoot* Answer and respond to calls and emailsCandidate Requirements:* Problem-solving* Technical Abilities* Basic database understandingConsultant: Rak KhetaniRevorec Recruitment Solutions is a specialist recruiter for Engineering, IT and Science roles ranging from mid to senior-level positions. Please be aware that we will only accept applications from candidates that have a valid work permit to work in the UK.By applying to this job, you are confirming that you do not hold a criminal record and that you know of no legal reason why you would be ineligible for employment.Technical Support, Operational Support, Support Engineer, Service support, Maintenance Support, Electronics, PCB, MySQL, CRM, Database, API, Tickets Logging, Field Service Support, Technician, Risk Assessment, Leicester, East Midlands, Leicestershire.
Keyskills :
CRMDatabaseElectronicsMySQLRisk AssessmentTechnical SupportOperational SupportAPITechnicianPCBSupport EngineerLeicesterLeicestershireService supportEast MidlandsMaintenance SupportField Service SupportTickets Logging