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Service Advisor

Talk Staff Group
Job LocationLeicester
EducationNot Mentioned
Salary22,000 - 25,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeTemporary , full-time

Job Description

Do you have an excellent telephone manner and enjoy talking to others Our thriving & growing client based in Leicester are looking for a Service Advisor to join their team on a fixed term contract.You will be listening, discussing & helping customers to access the support they need as well as responding to telephone and email queries.To be considered for the role, youll require the following essentials:

  • Excellent telephone manner
  • Excellent communication at all levels
  • Must have a driving license
  • Ability to prioritise workload & meet deadlines
  • Ability to retain information in order to help customers
The ideal candidate will enjoy talking to others and be able to communicate at all levels. You will have an excellent telephone manner and have the ability to assess incoming phone calls. Additional travel maybe required between offices, therefore, you musthave a driving license and access to your own car.Within this position, youll also be:
  • Responding to telephone & email enquiries whilst providing accurate & relevant information at varied levels of detail
  • Listening, discussing & helping customers to access the support they need
  • Researching information on business support to respond to specific telephone & email enquiries
  • Monitoring a wide range of information sources to ensure an up to date knowledge
  • Making full use of the inhouse system to record individual customer interactions
  • Referring customers to advisors based on their workload & geographical areas
Salary & Working HoursSalary is £22,000 - £25,000 per annum, dependant on experienceWorking hours are Full Time, 35 hours per week25 days holiday + bank holidays & an extra day for your birthdayLearning & development opportunities availablePension SchemeEmployee social events---Talk Staff Recruitment is an established division of Talk Staff Group and works with companies throughout the East Midlands and UK with roles including many areas such as: Accountancy & Finance, Human Resources, Marketing, Contact Centre and Office Support.Talk Staff Recruitment act as an employment business in relation to this vacancy.See our website for more details and jobs available - jobs

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