Sales & Marketing Support Administrator

Job Location	Leicester
Education	Not Mentioned
Salary	£18,000 - £20,000 per annum, inc benefits
Industry	Not Mentioned
Functional Area	Not Mentioned
Job Type	Permanent, full-time

Job Description

Job Role: Sales & Marketing Support AdministratorLocation: Leicester LE19Salary: £18,000-£20,000+ Excellent BenefitsWhy do we want youDue to expansion and growth we are looking for an enthusiastic Sales & Marketing Support Administrator. This role is a key support to our Commercial Team in Leicester and plays a vital part in helping us consolidate our position as the market leading provider of training, support and promote services to accountancy practices and finance teams in UK.As this is a junior level position we are keen to talk to candidates who are looking to learn and develop new skills in a professional business to business / B2B environment.We will provide ongoing support and training in addition to coaching and mentoring to help you to reach your full potential.A bit about us.Wilmington plc is a company with a difference. Over the years we’ve grown by acquisition and as such we have many unique businesses in our portfolio. Mercia Group is one of them!MerciaGroup is one of the leading providers of training and support services to the UK accountancy profession, working with over 8000 firms nationwide.Over 3000 firms use our file review service and rely on our audit and compliance manuals. More than 6000 firms attend our training events and use our online training solutions. Mercia is part of Wilmington plcs Professional Division.Your role will be to support the sales & marketing teams in all data and administration tasks which range from helping us to keep our CRM systems up to date to taking responsibility for general organisation and time saving activities that facilitate increased levels of face to face, email and telephone activity by our professional sales & marketing teams. There will also be some client contact required. You will be part of a close knit and friendly team who are driven to achieve high levels of client retention and new client acquisition.The successful candidate will be responsible for supporting the Mercia Commercial Team and undertaking specific duties within the Sales and Marketing function including the following.

Extract and manipulate data from our databases by running regular reports, exporting to Excel and displaying in various formats to showcase the Commercial Team’s progress against objectives to the wider business

Update and collate client, product & marketing campaign information for use by the sales & marketing team using Sharepoint and

Add and amend Mercia website content in line with requests from Marketing

Meticulously manage the sales team in box

Usage reporting for our products to support the sales team’s client conversations and the marketing team’s communications strategy

Arrange and administer Commercial Team internal meetings including minute taking and circulation of action points

Data capture where required

Telephone follow up with clients who have provided us with positive feedback to arrange testimonials and case studies

Build fast relationships with your colleagues over MS Teams & Zoom - we are all still working remotely at the moment

Over time develop a good understanding of the industry Mercia supports and the key benefits that we bring to our clients.

We always support colleagues to develop their skills but to be successful in this job you really do need to already be able to tick most of these boxes...We know it’s not a skill, but the successful candidate must have permission to work in the role’s location by the start of their employment.You will also need;

A can do’, friendly and positive attitude

To be really organised and be able to prioritise

The ability to communicate clearly orally and in writing

Competent in a range of IT systems and MS software including at least intermediate Excel skills

A willingness to learn, to adapt and to add value

Some experience of working in an admin support function

To feel confident in asking questions when seeking to understand

Great attention to detail, time keeping and a sense of responsibility

A healthy ambitious attitude - we’d love to help you get on and be successful!

To enjoy a challenge - we work hard, and it can be a steep learning curve

Required skills

Admin

Administrative Support

Marketing

Sales

Sales Support

Keyskills :
Admin Administrative Suppt Marketing Sales Sales Suppt

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