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Patient Services Advisor - 30 hours per week

Spirit Health
Job LocationLeicester
EducationNot Mentioned
SalarySalary negotiable
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , part-time

Job Description

Patient Services AdvisorPrimary Care - Rushey MeadLeicester, LeicestershireSpirit Health Group

  • 30 hours per week across 5 days
  • Extremely Competitive Package
  • Up to 38 days available leave (FTE)
  • Fabulous Employee Benefits Package
  • Share Option Scheme
  • Career Progression
  • Work Life Balance
  • Work Satisfaction
  • Making a Difference
This is an amazing opportunityjoin our Primary Care team at Rushey Mead Health Centre.We are a rapidly growing family of healthcare companies and offer an exceptional package and progression for the right person. These are exciting times - come and joinus!The CompanySpirit Health Group is a fabulous place to work. We genuinely do thingsdifferently! We are like no other healthcare company and only employ exceptional people whoembrace and encourage change. We innovate. We simplify. We inspire. We look at things froma new perspective, and wegenuinelycare about patients and our people. We live by our values of brilliance, vigour and family - thats how we roll.Were an award-winning family who have world class levels of engagement, awarded and ranked by Best Companies. We have one inspirational common goal - to make health easy for patients and providersand deliver amazing results through our growing rangeof products and services:Our people are pivotal in:
  • Saving the NHS millions of pounds with a rapidly growing range of cost-effective healthcare products and devices
  • Implementing medicines optimisation and prescribing programmes,brilliantly
  • Building innovative digital remote monitoring solutions for people with long-term health conditions
  • Providing patients with high-quality primary care and education services
  • Dispensing NHS prescriptions through our friendly pharmacy that has a passion for diabetes.
Our massive growth plans will help us save the NHS £1 billion and touch the lives of millions more patients.The RoleTo be the face of and promote Spirit Values to patients. Some of the main responsibilities of the role will but are not limited to:
  • Preparing the surgery for daily operation i.e. ensuring consultant rooms set up, reception tidy and operating as per daily check list.
  • Supporting the Clinical team by receiving samples, chaperoning
  • Managing the appointment system, welcoming and signposting patients as they arrive in surgery.
  • Professional telephone manner; triaging the patient and making the appointments at the appropriate location with the appropriate service; GP, Care Navigator, Social Prescriber
  • Managing & responding to telephone enquiries, Engage Consult & online services.
  • Assisting clinical team in managing QOF targets.
  • Increasing QOF performance by use of QOF timelines to Effective, timely & concise communication of messages to the appropriate team member to action.
This role will require an individual to work a rotating shift pattern between 08:00 and 18:30. Flexibility will be a requirement for this role.A full Job Description is available.The CandidateThe successful candidate will be confident, professional with excellent communication skills and be able to interact positively with a wide range of clinical and non-clinical primary care staff to ensure that we provide a consistently high level of serviceand patient care; all whilst maintaining flexibility, adaptability and reliability. As a successful candidate you are highly motivated and dedicated to providing a brilliant service across the businesses. You are excited and committed to our goals and values,an excellent communicator at all levels and thrive on fast pace and change. Knowledge of SystmOne/E-MIS is desirable.InterestedCome and join the Spirit Family and be part of driving our (and your) success forward.Successful applicants will be subject to pre-employment checks including a successful disclosure at an appropriate level from the Disclosure and Barring Service (DBS), Access NI or Disclosure Scotland.We are an equal opportunities employerBy clicking apply you will be taken to our careers page to complete your application.

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