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Job Location | Leicester |
Education | Not Mentioned |
Salary | £24,000 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Contract , full-time |
We are looking for a diligent Junior Credit Controller with some experience in a customer service or phone based role. The successful candidate will be responsible for maintaining the companys debtor ledgers, ensuring timely payments are made, and resolvinginvoice discrepancies.Client DetailsOur client is based in Syston, Leicestershire. They boast a team of over 1,000 dedicated employees committed to delivering high-quality services to their customers. They work 2 days in the office and the rest from home.DescriptionResponsibility for a portfolio of customer accounts focussing on collectable debt to meet cash targets* Seek every opportunity to transfer customers onto direct debit payments* Authorising release of orders where credit limits have been exceeded or accounts have been placed "on stop" (in accordance with pre-determined approval guidelines)* Requesting credit limit increases and customer refunds where appropriate* Work fortnightly "On Stop" and "Exceeded Credit Limit" reports issued (task based)* Taking ownership of queries raised and liaise with other departments to resolve* Weekly account reconciliations to minimize unallocated cash* Completing Tasks in a timely manner in accordance with set deadlines* Placing accounts on stop and referring delinquent debts for legal collection where viable* Recommending credit facility removal and operating on a cash with order basis* Handle basic insolvency matters for the Team Leader or Asst. / Credit Manager* Cover for colleagues during periods of absence* Basic complaints handlingProfileA successful Junior Credit Controller should have:Excellent communication and interpersonal skills.