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IT Operations Engineer

Job LocationLeicester
EducationNot Mentioned
Salary£30,000 - £45,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Job Advert: IT Operations EngineerLocation: Enderby, Leicester (Remote working available)We are an award-winning SaaS transport technology business, is currently seeking a talented and motivated IT Operations Engineer to join our dynamic team. Headquartered in the UK and founded in 2000 as a 4th Party Logistics Provider (4PL), we have rapidlyexpanded our transportation management technology (TMS) and are now a global leader with a product capable of supporting diverse transport operating models.Position Overview: As an IT Operations Engineer, you will be at the forefront of cutting-edge technology within the logistics sector. This role offers a unique opportunity for someone who wants to transition from a support role to a development-focused position.You will engage with a wide range of tasks, including managing our 2nd line support queue, collaborating with both internal and external stakeholders to diagnose and resolve issues, and ensuring system performance remains at a high level. Additionally, youwill play a key role in investigating and addressing bugs and issues across the system, with the chance to work hands-on with both front-end and back-end code.Key Responsibilities:

  • Manage and address 2nd line support queue, effectively communicating with internal and external parties to diagnose and resolve issues.
  • Monitor system performance to uphold a high level of uptime.
  • Investigate and troubleshoot bugs and issues within the system, actively participating in front-end and back-end code activities.
Required Skills:
  • Working knowledge of C# programming language.
  • Proficiency in SQL for efficient database management.
  • Experience with Office 365 suite.
  • Familiarity with service desk software (e.g., Zendesk, Hornbill, etc.).
Desirable Skills:
  • Experience working with cloud platforms, with preference for Azure.
  • Familiarity with Angular framework.
Tech Stack:
  • .Net C#
  • Microsoft Azure
  • SQL
  • NoSql (Cosmos)
  • Angular
  • Microservices

Keyskills :
LogisticsManagementSoftwareTechnologyTransport

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