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ICT Administrator

Adecco
Job LocationLeicester
EducationNot Mentioned
Salary25,000 - 29,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Our Client based in Leicester (LE19) is seeking a permanent ICT Administrator with minimum 3 years working background within IT, with a salary between £25,000-29,000p/a + Hybrid (flexible) + benefits.Duties:

  • First point of contact for incidents/service requests. Log and respond to incidents/service requests and effectively communicate resolutions and progress in line with service level agreements and organisational standards
  • Diagnose and solve routine hardware/software/network faults
  • The configuration, installation, and maintenance of a range of devices including servers, user workstations, tablets and smartphones with standard organisational configuration, applications, security, and encryption
  • To deliver training throughout the business as and when required on new systems or processes.
  • To become familiar with relevant I.T. procedures and developments.
  • Writing and updating system documentation, processes, and procedures in line with accreditation and legal requirements.
  • Undertake ICT projects, such as system migrations, system improvements, solution finding.
  • To provide support on CRM database administration, this will include scripting of reports and exporting data to provide management information to the wider organisation.
  • Knowledge and use of data visualisation software such as, PowerBI or Qliksense.
  • Writing technical specifications, understanding the business process, and converting into a technical specification. To enable the CRM development and business improvement.
CLICK AND APPLY ASAP!Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Keyskills :
CRMHardwaresoftware1st line supporthelpdesk supportICT Admin

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