Head of People Services

Job Description

Head of People Services9 month Fixed Term Contract (Maternity Cover)Leicester/Hybrid£70,000p.a.

• Are you an experienced Head of People with proven leadership and management skills
• Are you confident with HR systems and implementing continuous improvement initiatives
• Do you want to join a highly successful organisation who place their people at the heart of what they do

The Company:ER Recruitment is working with a large, respected business who are continuing to grow and recruit. They are looking for a Head of People Services to join their team to cover a maternity period to drive the team and their development forward as well as pushthe HR Systems to their full potential.Role & Responsibilities of the Head of People Services:HR Service/Delivery

• Develop interaction model, Internal Communications and Engagement Manager and L&D manager to ensure complementary ways of working across teams.
• Identify areas of opportunity and implement solutions to centralise broader HR services.
• Ensure transactional colleague service routines are managed well and in the most efficient way possible, applying quality checks on key workflows.
• Support the team with employee relations matters, TUPE, and tribunals to minimise business risk.
• Provide overall governance and reporting on the full range of colleague services to the People Director and ensuring appropriate oversight of routine checks to ensure compliance.
• Act as Lead to ensure continuous improvement efforts are prioritised appropriately.
• Provide team training on new or changed processes and procedures and take ownership of their continuous professional development.
• Provide a pro-active and high-quality HR service ensuring all SLA’s and KPI’s are met.
• Contribution to the development, execution and governance of HR strategy and plan, including budget development and delivery of identified projects.

Policies and Procedures

• Develop, implement, and review appropriate policies and procedures to comply with legislative requirements and relevant terms and conditions.
• Ensure all services delivered are done so in accordance with agreed policies and procedures.

Data Management and Reporting

• Management of the team to collate, prepare KPI information, reports.
• Ensure effective maintenance of all appropriate records, including HR systems and databases.
• Monitor employment legislation developments, liaise with legal counsel, assess the impact, and develop processes and a communication plan to maintain compliance.
• Proactive and commercially astute collaboration with designated HRBP in the management of all tribunal / employee claims, liaising with external legal teams as required.

Continuous Improvement and Projects

• Keep abreast of HR technology and best practice solutions for delivery of services.
• Deliver a range of HR improvement projects to ensure that the processes are efficient and effective, whilst engaging the employee base.

People Leadership

• Undertake the day-to-day management of the team.
• Hold regular 1-1 meetings, team meetings, performance management, career discussions and effective coaching and direction with team members.
• Manage the teams’ work, improvement projects ensuring co-ordination and allocation of work, quality assurance and continuous improvement activities to agreed plans.
• Work closely with ER advisor and HRBP’s to improve how HR transactions are managed based on creating process efficiencies, feedback from colleagues.

About You as the Head of People Services:

• Experience at a Head of People level with experience in strategic leadership
• CIPD qualified
• Proven background in reviewing and building new processes
• Ability to analyse data and produce meaningful reports to board level.
• Experience leading a team of at least 5 direct reports
• It would be advantageous if you have experience in a shared service HR environment

Additional Benefits:

• Monday-Friday role, Hybrid working (two days in the office, three from home)
• Free onsite parking
• 25 days holiday (pro rata) plus bank holidays

Please note by applying for this role you give consent for ER Recruitment to retain your CV for up to 24 months for the purposes of assisting you to find your next role unless you notify us otherwise.While we aim to get back to all applicants, if you do not receive a response within seven working days then unfortunately your application has been unsuccessful on this occasion.We look forward to helping you in your career, so please send a copy of your CV to us. If you know of other people who are currently looking for a new career, please feel free to refer them to us.We look forward to hearing from you.