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| Job Location | Leicester |
| Education | Not Mentioned |
| Salary | Salary negotiable |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent, full-time |
Finance Support SpecialistOur client are based in central Leicester , (though roles at the moment are mainly remote but you will be " in office " when restrictions ease ) are a SaaS company , they create innovative technology that makes business communications easier, quicker and more powerful by providing advanced communications software .They are currently recruiting for a Finance Support Specialist to work within their Finance team while supporting a number of different teams including Sales, Account Management and Customer Support. This role will be key for them as they scale and grow and will be ideal for someone looking to develop their career within a fast paced exciting company. ( Currently 170 staff and growing ) . Salary is negotibale depoending on experiecne with great benefits inc pension and private health , great office working environmentEssential skills and experiencePrevious experience in a Billing or Credit Control role.Experience working with Stakeholders both internally and externally and the ability to communicate confidently with Stakeholders of all levels.Previously completed and collated documentation with a keen eye for detail.Salesforce experience would be desirable.Key ResponsibilitiesGeneration of customer initial setup invoices, monitor payment of invoice and update in Salesforce when received.Assist with customer billing preparation - Liaise with retentions on cancellation cases, ensuring correct exit dates, porting requirements have been met and closing of customer account in Portaone.Monitor customer billing queues - dealing with customer queries in a timely manner.Assist with monitoring of impact report, liaising with sales, service delivery and account management teams.Credit control - Chasing customers for outstanding debt. Dealing with twice monthly suspensions list and contacting customers prior to suspensionPartner commission - Calculation of partner commission and preparation of statements and self-billing invoiceAudit of multiple commissions to ensure all uplift and licence reductions has been processed. Process Salesforce licence reductions and cancellations on ISV force.Personal attributesWell organised, ability to handle multiple projects at the same timeExcellent attention to dealClear, concise & authoritative communicatorGrowing company , dynamic and professional but very friendly environment with offices in UK , United States and Australia Required skills
Keyskills :
Billing Credit Control Payments Client Accounts salesfce