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Export Operations Controller Freight Forwarding Leicester

Corrigan Bentley Recruitment ltd
Job LocationLeicester
EducationNot Mentioned
Salary£20,000 - £30,000 per annum, negotiable
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

Job Purpose:

  • Complete daily tasks to an excellent operational standard
  • Support Team Leader with the ongoing development of the export team by suggesting and supporting new processes and procedures
  • Fully support the customer services teams with an excellent standard of operational best practices
  • Be flexible and willing to support other operational and customer teams as required
  • Ensure that operational regulations are adhered to at all times and when required perform audit. This would include CAA , GDP and other operational regulations
    • Key Tasks and Responsibilities:
  • Take financial responsibility for both costs and revenue
  • Planning and arrangement of international consignments according to client instructions and requirements
  • Completion of export documents from start to finish
  • Completion of export customs entry to be under various CPC’s
  • End to end monitoring of outbound movements
  • Communication with overseas offices/partners
  • Ensure all enquiries or other communications are actioned promptly and efficiently
  • Ensuring we meet company DATA Quality KPI with required tracking information
  • Ensuring any PM queries are cleared within KPI timeframe
  • Collecting VAT/Duty from customers if required
  • Demonstrate flexibility and team skills within the site department to ensure consistent and uninterrupted service to the client and their customers
  • Administer the operating procedures as defined by the client
  • Communicate daily on deviations to the transport plan put in place
  • Customer service is paramount and relationship building is essential from day one
  • GDP training to be completed as detailed in the GDP training matrix
  • Any other delegated tasks as deemed reasonable as assigned by the reporting superior
    • HOURS OF WORK: 06.00 TO 14.00 / 14.00 TO 22.00 Monday to Friday, alternating weekly 07.00 TO 12.00 alternating SaturdaysMinimum Requirements:
  • Operational knowledge of Airfreight/ Road freight- inbound and outbound
  • Good ICT skills to include excellent knowledge of Excel
  • Excellent communication skills both verbal and written
  • Friendly, calm and professional manner
  • Accustomed to working to fixed deadlines and under pressure
  • Enthusiastic, flexible and self-motivated
  • Well organized
  • Ability to work closely with overseas network, commercial team and branches
  • Flexible working hours may be required during busy periods
    • Required skills
  • Air
  • Export
  • Freight
  • Road Transport
  • Freight Forwarding

    • Keyskills :
    Air Expt Freight Road Transpt Freight Fwarding

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