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Customer Support Coordinator

Consult
Job LocationLeicester
EducationNot Mentioned
Salary22,000 - 24,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Due to continued growth, Consult are delighted to announce a great opportunity for a driven Customer Support Coordinator. Our client are a one of the worlds leading medical technology companies who continue to dominate the market. Operating on an internationalscale, they work closely with healthcare organisations and pride themselves on manufacturing first class products and high quality service. You will be rewarded with a handsome salary package and many other benefits.Responsibilities:

  • Provide administrative support to both internal and external customers as part of a cross functional team
  • Quotation processing and clarification
  • Manage incoming orders for finished products
  • Provide sales support and advice to customers for all requests upstream of the order to ensure their satisfaction.
  • Management of service and demo activities
  • Management and administrative follow-up of files related to construction projects
  • Invoice and credit administration relating to all areas above
About You:
  • Experience of working in a customer service or sales administration function.
  • 2 years experience in customer services environment an advantage
  • Excellent telephone manner with good interpersonal skills
  • A Level (or equivalent standard education an advantage
  • Experience of working in an international environment or with an international company an advantage
  • Excellent written English (Degree level preferred)
  • Mastery of IT tools: MS Office pack, ERP (JDE / SAP), CRM (SFDC)
If youre interested in the above role then please click apply or get in touch to discuss further.Consult will endeavour to contact candidates within 14 days of application. However, if you do not hear back after 2 weeks then please assume on this occasion, unfortunately, you have not been successful.

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