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| Job Location | Leicester |
| Education | Not Mentioned |
| Salary | 10.57 per hour, inc benefits |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Temporary , full-time |
Leicestershire County Council are looking to recruit customer service advisorson a temporary basis to work in their transport team.The role:To support the department during seasonal and peak months by handling incoming and outbound calls and contacts from internal and external customers, including (but not limited to): service users, concerned family and friends, professionals, members of thepublic, organisational bodies, and councillors.Main Duties and ResponsibilitiesTo provide a consistent level of customer service for all enquiries and channels of contact. Interactions should be professional, courteous and customer centric.To handle and resolve (where possible) enquiries across a small range of defined non-complex skillsets.To accurately record sufficient relevant customer information to enable appropriate decisions to be made.To be able to tactfully deal with contact for people who have complex/urgent needs and/or are in crisis.This role will be starting in June - End of October.Based at County Hall in Glenfield.Please apply below if interested.