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| Job Location | Leicester |
| Education | Not Mentioned |
| Salary | £20,020 - £25,000 per annum |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent , full-time |
THE OPPORTUNITY:Macildowie are currently recruiting for a Customer Service Administrator working for a growing organisation based in Enderby.This is a permanent full time position which offers hybrid working.THE ROLE & YOUR RESPONSIBILITIES:To answer calls and take claim ownership where possibleDeal with queries across all departments within HallmarkExcellent listening and communication skillsProfessional telephone manner at all timesCommunicate with other functions to ensure smooth call transfersFollow policy and procedures in line with expectationsThink on your feet and adapt to different client and call typesWork to deadlines and ensure call-backs and diary arrangements are delivered as expectedLook to reduce waste and handle calls in an efficient time-frame EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE: In order to be considered you must have experience of handling customer queries. You must have strong communication skills and be IT literate.Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidatesthere is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We cant provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majorityof the regions premier employers. To search for all of our live jobs please visit us at macildowie.com.