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Job Location | Leicester |
Education | Not Mentioned |
Salary | 9.37 per hour |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent , full-time |
Are you a Customer Service Advisor looking for a new opportunityAbout the Role If you love working in a fast-paced environment and delivering exceptional customer service, this is the job for you! Here at Next, were committed to putting our customers at the heart of everything we do by providing a friendly, helpful service to ouronline customers that contact us. This could be sorting out a missing parcel or an account query, but youll put the customer first.This is a unique customer service role as there are no sales targets; youll purely be measured on the service you deliver so you can focus entirely on giving truly outstanding customer service. Its never been a more exciting time to join the Next Onlinefamily.Were looking for people who are as passionate about customer service as we are, and who have ideally worked in a contact centre before. However, dont worry if you dont have the experience of working in a contact centre, were happy to consider peoplewho thrive in helping people whether this has been in retail, hospitality or care. With your awesome personality, youll provide the very best service to our customers. Well provide you with 3 weeks of in -depth, full time paid training to ensure you knoweverything you need to know to resolve our customer enquiries. Well invest in you and your development with ongoing training programmes so you can excel in your role.We welcome applications from candidates with any of the following skills or attributes: Customer Service, Customer Support, Call Centre, Telephone Customer Service, Telephony, Email, IT Literate, Excel, Problem-solving Benefits
Keyskills :
Call CentreCustomer ServiceCustomer SupportTelephonyEmailExcelIT LiterateProblem-solvingTelephone Customer Service