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Customer Service Advisor

Pertemps Leicester
Job LocationLeicester
EducationNot Mentioned
Salary21,500 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Customer Service AdvisorLocation: Syston, LeicestershireHours: Permanent, rotating shift pattern between 6:30am-6pm Monday- Friday (Occasional saturday shifts required)Salary: £21,500 + 7% BonusAre you a confident individual with a can do attitudeAre you professional and committed with a keen eye for detailThe company:My client is a market leading construction business who dominate the industry. Due to growth of business they are looking to recruit an experienced customer service advisor on a permanent basis.If you would like to work for a reputable company where employees are valued and offered endless progression opportunities then this is the role for you!The ideal candidate:

  • Telephony customer service experience
  • Efficient with Microsoft office including Word, Excel and Outlook
  • Possess strong communication skills
  • Have strong attention to detail
  • Possess strong written and spoken English
  • Be motivated, both personally and within a team
  • Have a polite and professional telephone manner
The role:
  • Handling high volume calls
  • Managing incoming customer calls and emails and taking ownership of our customer requirements
  • Create, amend, and confirm customer orders whether on account or as a cash sale, completing all necessary customer order details accurately
  • Professionally liaising with internal and external colleagues where relevant to ensure a high level of customer service is maintained
Benefits:
  • 27 days Holidays
  • Ongoing training and development and opportunities to help further your career
  • Full initial training course up to six weeks depending on department
  • Pension with generous contributions from employer over and above legal requirement (match up to 10%)
  • 24/7 access to an online employee discount platform. Save money on everything from groceries, electronics, fashion, holidays and much more.
  • Benefits supporting you and your family, such as Cycle to work and voluntary Life assurance
If you are interested in finding out more then please apply now! Alternatively call the Leicester branch on .

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