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Customer Service & Account Manager

Job LocationLeicester
EducationNot Mentioned
Salary£21,000 - £23,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

THE OPPORTUNITY:Macildowie are currently looking for a Customer Service and Account Manager role working for a business based in Hamilton Leicestershire. This is a temporary position working Monday to Friday 9am - 5pm. THE ROLE & YOUR RESPONSIBILITIES: Managing incoming customer queries and complaints for your areaProcessing customer orders and quotationsContacting Customers to deal with price/availability queries, offering alternatives and advice.Liaising with purchasing/ warehouse/accounts to resolve those queriesMaintain company Operating System accurately with constant updates to customer detailsProviding cover on a daily basis to our Trade & Export Manager which will cover all the aspects listed above but for overseas and higher volume customersEXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE: In order to be considered for this position you must have mail order processing experience, a minimum of 5 years customer service experience, excellent communication skills both written and verbal, have a positive attitude, be able to deal with people at all levels, be ambitious and driven and be computer literate. Â Â Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the regions premier employers. To search for all of our live jobs please visit us at Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process. After applying for this role youll be sent a request for your consent to hold your data on our systems. If you would like information on how we will process your data please go to our website and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We cant provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

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