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Customer Service

CPS Recruitment Ltd
Job LocationLeicester
EducationNot Mentioned
Salary18,000 - 25,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Job description Customer Services AssistantOur client needs passionate, forward thinking people to join them on their mission to be the most technically advanced logistics organisation in Europe. Their vision is to radically reduce transport cost, provide service excellence and a platform for sustainablecontinuous improvement.We need bright and articulate people who are excellent communicators and know how to overcome any hurdle that comes their way. You will need to be forward thinking with a good telephone manner and a can do attitude.

  • Ambitious career plans
  • A personalised development plan focused on your success
  • Regular promotion for those who deliver their objectives consistently
  • The opportunity to join a business experiencing year on year growth
Why Because they want to change the Transport industry. In order to do that, theyve got to be the first choice for any Logistics professional to work with. Key tasks undertaken in this role which of course we will train you in :-
  • Optimised Transport planning
  • Improving Vehicle flow throughout their Network
  • Working closely with the development team on the implementation of IS systems
  • Driving system improvement
  • Focus on Carrier Network adherence and improvement
  • Accountability and Ownership of cost based KPIs
  • Daily performance reviews
  • Forecasting transport requirements and sourcing vehicles
  • Carrier availability management
  • Maintaining Reference Data
Youll be the one for this role if you are:
  • Quick-witted
  • Intelligent
  • Confident
  • Hard working
  • Customer-service focused
  • Empathetic
  • Committed, determined, resilient
  • Pro-active and driven
  • Results and performance focused
  • Excellent at communicating with lots of different levels and types of people
  • IT literate - our systems are the heart of our business!
  • Knowledgeable about Transport or other relevant industries like:
  • Logistics
  • Supply Chain
  • Manufacturing
  • Retail
  • You should have a degree level education

Keyskills :
Forward ThinkingLogisticsOwnershipTelephone MannerTransport

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